Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
Delivery Estimates
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days (if available)
Delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Locations
We currently ship to the following locations:
Malta, EU, Worldwide.
If your country is not listed at checkout, please contact us for assistance.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this to track your shipment at any time.
Customs, Duties & Taxes
We are not responsible for any customs fees, import duties, or taxes applied to your order. These charges are the responsibility of the customer and vary by country.
Shipping Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to high order volume, weather conditions, or carrier issues. We appreciate your patience and understanding.
Lost or Stolen Packages
We are not responsible for packages that are lost or stolen after being marked as delivered. If your tracking shows your package has been delivered but you have not received it, please contact the carrier first.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you need to make a change, contact us as soon as possible after placing your order.
Contact Us
If you have any questions about shipping, feel free to contact us at:
[shopexpmalta@gmail.com]